This article explains the messages and error codes on your Hummingbird display and how to clear them.

Your Hummingbird's display shows what the machine is doing in real time. When something needs your attention, it tells you instead of failing silently. When you're in the middle of a rush, that saves you guesswork.

How to read the display

You'll see two kinds of alerts:

Status messages are plain-language prompts like "Attach hopper" or "Insert press." You can usually fix these right at the machine.
Numbered error codes are codes like "Error 04." They point to a fault on the electronics side.

Common display messages

Attach hopper

The machine can't detect the safety interlock magnet on the hopper.

Make sure that when attaching the hopper, it is fully twisted on. You should feel it lock into place. Often times, it has just not been twisted far enough to fully engage.
Check that the magnet is present on the hopper.
Check that the magnet is seated in place.

Insert press

The press chamber isn't seated or the magnet is missing.

Reseat the press chamber, making sure it is properly in place.
Check that the small round magnet is present in the press chamber. If the magnet is missing, reach out to support.

Overflow

The machine has sensed the press starting to overflow and has paused. This is intentional to avoid overflowing onto your press and counter. To resolve it, see Overflow Protection, Boost Mode, and Cancel Features.

Numbered error codes

Error 04

Error 04 is an electronics-side fault during processing. A single, occasional Error 04 is not by itself a cause for concern. Contact support if any of these happen:

It comes back every day.
It comes back every cycle.
The unit fully powers off.

To clear Error 04:

Turn the machine off at the power switch.
Wait several minutes for a full reset.
Turn the machine back on.
Use Boost on restart so you don't have to re-run the full press cycle. See Overflow Protection, Boost Mode, and Cancel Features for how Boost works.

Codes 4, 7 and 9 together, with the machine not powering on

You may see codes 4, 7 and 9 together while the machine won't power on. If so, run the full power-off reset below and leave the machine off for several minutes. This often clears codes 4 and 7, along with the no-power condition tied to code 9. If the machine still won't power on afterward, contact support.

Full power-off reset: your first step for any code

Turn the machine off at the power switch.
Wait several minutes.
Reseat the hopper so it sits flush.
Reseat the press chamber fully.
Turn the machine back on.
Run a short test batch.

When to contact support

Reach out to us if:

A code comes back every day or every cycle.
The unit fully powers off unexpectedly.
A full power-off reset doesn't clear the code.
You see a message or code that isn't covered here.

When you contact us, include:

Your serial number or order number.
If you can, a short video of the display and what the machine is doing.

A serial number and a short video help us get you back up and running faster.

Need a hand? Email [email protected] or call 1-800-875-3381.