Over 60 years worth of building a good reputation,
that's what was at stake for Dean Mixon and
Mixon Fruit Farms. He, along with his father
and grandfather, had spent their lives making
the Mixon name one of the most recognizable
and respected companies in the Florida gift
fruit and orange juice industry. With new juice
safety regulations lurking around the corner,
Dean knew he was going to have to make some
changes.
"I could see the hand
writing on the wall that we're going to have
to pasteurize." If he was going to have to do
it, he wanted to do it on his own terms, instead
of scrambling to find, purchase, and install
a pasteurizer when the final government mandate
was issued. But that doesn't mean he wasn't
worried about pasteurization.
"I
could see the hand writing on the wall that
we're going to have to pasteurize." If he was
going to have to do it, he wanted to do it on
his own terms, instead of scrambling to find,
purchase, and install a pasteurizer when the
final government mandate was issued.
Concerns
"Taste was the main concern. We were concerned
about the public perception of it." Even
before the pasteurizer's ultimate test under
fire, he had a foreshadowing of what the results
would be.
In
the summer of 1999, Dean, along with Plant Manager
Jay Ellis, visited Goodnature's factory to run
some juice through the Micro Flash Pasteurizer
(MFP). Choosing a pasteurizer was a big decision,
and Dean wanted to taste the results before
selecting one. The results made Dean virtually
100% certain that the MFP was the machine he
wanted.
In
the summer of 1999, Dean, along with Plant Manager
Jay Ellis, visited Goodnature's factory to run
some juice through the Micro Flash Pasteurizer
(MFP). Choosing a pasteurizer was a big decision,
and Dean wanted to taste the results before
selecting one. The results made Dean virtually
100% certain that the MFP was the machine he
wanted.
He
felt even more confident when he took the pasteurized
juice back to Florida, where he tested it with
various people to see whether or not they could
taste a difference. "We gave them samples
of both pasteurized and unpasteurized, and nobody
- including the owners ourselves - could tell
one from the other."
Customer
reaction.
Juicing started in November, but the MFP wasn't
purchased and installed until a couple months
later. New "Pasteurized" labels were
delayed, so for about three months the customers
didnšt know they were drinking pasteurized juice.
Nor could they tell they were drinking it.
"We
didn't have a single complaint about it. We
didn't have any juice brought back due to spoilage
or separation," Dean recalls. Normally in the
spring, some spoiled juice is returned by customers
who leave it in their trunk too long, but that
didn't happen with the pasteurized juice. Dean
was beginning to discover the hidden advantages
of pasteurization.
"We
didn't have a single complaint about it. We
didn't have any juice brought back due to spoilage
or separation," Dean recalls. Normally in the
spring, some spoiled juice is returned by customers
who leave it in their trunk too long, but that
didn't happen with the pasteurized juice. Dean
was beginning to discover the hidden advantages
of pasteurization.
Eventually
their new labels arrived and were placed on
the drink containers. Flyers were placed in
the store and on the counters to inform the
customers about the changes. "One
comment people made," he says, "and we noticed
the same thing, is that the juice tasted smoother.
It just went down smoother." The customers liked
the improved taste, and so did Dean.
"One
comment people made," he says, "and we noticed
the same thing, is that the juice tasted smoother.
It just went down smoother." The customers liked
the improved taste, and so did Dean.
Hidden advantages.
A common fallacy about pasteurizers is that
they'll make the clean up procedure more difficult.
But Dean says that's not the case. "It's
helped the whole clean up process in that we're
able to use the hot water that's passing through
the pasteurizer to sterilize our other tanks."
And while he says it does add a little time
to the clean up cycle, "the pasteurizer
runs itself while cleaning."
Increasing
the shelf life of the juice was another advantage.
Mixons had always labeled their juice with a
shelf life of 10 days, and did the same with
the pasteurized juice. Employees were encouraged
to take some pasteurized product home to see
how long it would remain drinkable. "We
found people keeping it for 20 days and it still
tasting good."
"It's
helped the whole clean up process in that we're
able to use the hot water that's passing through
the pasteurizer to sterilize our other tanks."